Important Notice: These Terms & Conditions constitute a legally binding agreement between you and demo88. If you do not agree to any provision herein, you must immediately cease using the platform. All players must be at least 21 years of age. demo88 reserves the right to suspend or terminate accounts that violate any clause of this agreement without prior notice.
1 Definitions
For the purposes of these Terms & Conditions, the following terms shall have the meanings ascribed to them below. These definitions apply throughout the document unless the context clearly indicates otherwise.
| Term | Definition |
|---|---|
| "Platform" | The website located at https://demo88.cam, including all associated subdomains, mobile interfaces, APIs, and any software provided by demo88 for the purpose of delivering betting and gaming services. |
| "demo88" / "we" / "us" | The company operating the Platform under applicable international gaming licenses, including its directors, officers, employees, agents, contractors, and affiliates. |
| "Player" / "you" / "user" | Any natural person who accesses, registers for, or uses any service offered on the Platform, whether as a guest or as a registered account holder. |
| "Account" | The individual player account created upon successful registration and KYC verification, through which the player accesses betting, gaming, and financial services on the Platform. |
| "Bet" / "Wager" | Any financial commitment placed by a player on an outcome within any game or sporting event offered on the Platform, including sports betting, live casino, slot games, togel (Indonesia's traditional numbers lottery), and crash games. |
| "Balance" | The total funds held in a player's Account, comprising deposited funds, winnings, and any credited bonus amounts, expressed in Indonesian Rupiah (IDR/Rp). |
| "Bonus Funds" | Non-withdrawable promotional credits awarded to a player's Account that are subject to wagering requirements before conversion to real withdrawable funds. |
| "KYC" | Know Your Customer — the identity verification process requiring players to submit valid government-issued identification, proof of address, and a selfie photograph for account authentication purposes. |
| "Wagering Requirement" | The minimum total amount a player must bet before bonus funds or associated winnings become eligible for withdrawal, expressed as a multiplier (e.g., 5x means five times the bonus amount). |
| "Restricted Jurisdiction" | Any country or territory in which the use of online gambling services is explicitly prohibited under applicable law, where demo88 has independently elected not to offer services, or where regulatory requirements cannot be satisfied. |
2 Eligibility
Access to and use of the demo88 Platform is subject to strict eligibility requirements. By registering an account, you confirm that all of the following conditions are satisfied and remain satisfied throughout the duration of your account's existence.
2.1 Age Requirement
You must be at least 21 years of age at the time of registration and at all times during which you maintain an active account on the Platform. demo88 strictly prohibits access by minors. Where there is any doubt regarding a player's age, demo88 reserves the right to request additional age verification documentation and to suspend the account pending review. Any account found to belong to a person under the age of 21 will be closed immediately and all associated funds forfeited.
2.2 Geographic Eligibility
The Platform is made available to players in Indonesia and other jurisdictions where access to offshore international betting platforms is not explicitly prohibited. Players residing in Indonesia acknowledge that demo88 operates as an offshore platform under international licensing and accept full personal responsibility for their compliance with applicable local laws. demo88 does not accept registrations from Restricted Jurisdictions.
2.3 Legal Capacity
You must have full legal capacity to enter into a binding contract under the laws of your country of residence. You must not be acting on behalf of any third party and must use the Platform for personal recreational purposes only.
2.4 Single Account Policy
Each individual player is permitted to hold only one (1) registered Account on the Platform. Maintaining multiple accounts, whether under the same or different identity details, constitutes a violation of these Terms. All duplicate accounts will be closed and associated balances forfeited without notice.
Persons who have been self-excluded from demo88 or any other gambling platform, or who are currently subject to a court-imposed prohibition from gambling, are strictly prohibited from registering or using this Platform. Circumventing self-exclusion restrictions is a serious breach of these Terms and may result in permanent banning and referral to relevant authorities.
3 Account Registration
3.1 Registration Process
To access the full features of the demo88 Platform, you must complete the account registration process by providing accurate, current, and complete information as requested in the registration form. This includes, but is not limited to, your full legal name, date of birth, email address, phone number, and residential address within Indonesia.
3.2 Accuracy of Information
All information provided during registration and throughout the lifetime of your account must be truthful and accurate. You are obligated to notify demo88 immediately of any changes to your personal information by contacting customer support. demo88 reserves the right to verify a ny information provided at registration at any time. Accounts found to contain false or misleading information are subject to immediate suspension and permanent closure.
3.3 Account Security
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party under any circumstances. demo88 will not be held liable for any losses arising from unauthorized account access resulting from your failure to secure your credentials. You must notify demo88 customer support immediately if you suspect your account has been accessed without your authorization.
3.4 Account Suspension and Closure
demo88 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in circumstances including but not limited to: breach of these Terms, suspected fraudulent activity, failure to complete KYC verification, or extended periods of account inactivity exceeding twelve (12) consecutive months.
4 KYC Verification
4.1 Verification Requirements
Before processing any withdrawal request or at any point demo88 determines necessary, players are required to complete Know Your Customer (KYC) verification. The following documents must be submitted in clear, legible digital format:
- A valid government-issued photo identification document (Indonesian National Identity Card — KTP, passport, or driver's license)
- Proof of current residential address (utility bill, bank statement, or official correspondence dated within the last three months)
- A recent selfie photograph holding the submitted identity document
- Proof of ownership of the payment method used for deposits (e.g., screenshot of BCA, BRI, BNI, or Mandiri online banking showing account name and number)
4.2 Verification Timeline
demo88 aims to complete KYC review within 24 to 48 hours of receiving a complete document submission. Players will be notified via email of the outcome. Withdrawal requests will remain pending until verification is successfully completed. demo88 is not liable for any delays in withdrawal processing caused by incomplete or unsatisfactory KYC documentation.
4.3 Ongoing Monitoring
demo88 reserves the right to request updated verification documents at any time as part of its ongoing anti-money laundering (AML) and fraud prevention obligations. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and withholding of funds pending investigation.
5 Deposits & Withdrawals
5.1 Accepted Deposit Methods
demo88 accepts deposits via the following payment channels available to Indonesian players:
- Local Bank Transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Permata, BSI (Bank Syariah Indonesia)
- E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja
Minimum deposit amounts and any applicable processing fees are displayed within the cashier section of your account dashboard. All deposits must originate from a payment account registered in your own name — third-party deposits are strictly prohibited.
5.2 Deposit Processing
Deposits made via local bank transfer are typically credited to your demo88 Account within five (5) to fifteen (15) minutes during normal banking hours (Monday through Friday, 08:00–20:00 WIB). E-wallet deposits via OVO, DANA, and GoPay are generally processed in real time. demo88 is not responsible for delays caused by the player's financial institution or e-wallet provider.
5.3 Withdrawal Requests
Withdrawal requests may only be submitted to a bank account or e-wallet registered in the player's own verified name. Withdrawals to third-party accounts are not permitted under any circumstances. Players must have completed KYC verification before any withdrawal will be processed. Minimum and maximum withdrawal limits apply and are displayed in the cashier section.
5.4 Withdrawal Processing Times
demo88 processes approved withdrawal requests within one (1) to three (3) business days. Processing times may vary depending on the player's bank and prevailing transfer volumes. Bank transfers are conducted during standard banking hours (WIB). demo88 reserves the right to perform additional security checks before processing high-value withdrawal requests, which may extend the standard processing timeline.
5.5 Currency
All transactions on the Platform are conducted in Indonesian Rupiah (IDR / Rp). Players depositing or withdrawing in a different currency may be subject to conversion fees imposed by their financial institution. demo88 is not responsible for any foreign exchange losses incurred in the process.
demo88 does not charge internal processing fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction charges. Always consult your financial service provider's fee schedule before initiating a transfer.
6 Bonuses & Promotions
6.1 General Bonus Terms
All bonuses, free bets, cashback offers, and promotional credits issued by demo88 are subject to specific terms that will be communicated at the time each offer is presented. In addition to offer-specific terms, the following general conditions apply to all promotional activity on the Platform.
6.2 Wagering Requirements
Bonus funds are not immediately withdrawable. They must be wagered a specified number of times (the wagering requirement) before any associated winnings become eligible for withdrawal. The applicable wagering requirement multiplier will be clearly stated in the promotional terms for each individual offer. Failure to meet wagering requirements within the stated validity period will result in the automatic expiry of bonus funds and any associated winnings.
6.3 Eligible Games
Not all games on the Platform contribute equally toward fulfilling wagering requirements. Specific game contribution percentages will be stated in individual promotion terms. As a general guideline, slot games typically contribute 100% toward wagering requirements, while table games, live casino games, and sports betting markets may contribute at a reduced rate or be excluded entirely.
6.4 Bonus Abuse
Any player found to be exploiting bonuses through arbitrage betting, collusion, use of multiple accounts, or any other form of systematic bonus abuse will have their bonus funds forfeited and may face permanent account closure. demo88 reserves the right to modify or withdraw any bonus offer at any time without notice if abuse is suspected.
6.5 One Bonus at a Time
Players may hold only one active bonus at any time. Depositing or claiming a new bonus while a previous bonus remains active will result in the forfeiture of the earlier bonus and any associated wagering progress.
7 Betting & Game Rules
7.1 Acceptance of Bets
demo88 reserves the right to refuse, limit, or void any bet at its sole discretion. Bets are only confirmed once a unique bet reference number has been issued and the corresponding amount has been deducted from the player's account balance. A bet is not valid until this confirmation is received.
7.2 Sports Betting
All sports betting markets, including bandar bola (Indonesian football agency-style betting markets), mix parlay (multi-leg accumulator bets), BRI Liga 1, international leagues, and major tournaments such as the FIFA World Cup and Piala AFF, are subject to the specific sports betting rules published within the Platform's sportsbook section. Odds are subject to change prior to bet settlement. In the event of a manifest error in odds, demo88 reserves the right to void affected bets.
7.3 Togel and Lottery Games
Togel (Indonesia's traditional numbers lottery) results are drawn from official pool sources, including Singapore Pools, Hong Kong Pools, Sydney, and Macau. demo88 is not responsible for any delays or discrepancies in third-party draw results. All togel bet settlements are final once the official draw result has been published.
7.4 Live Casino
Live casino games are streamed from certified studios operated by licensed providers including Evolution Gaming and Pragmatic Play Live. Game outcomes are determined by physical dealing processes observed via live video feed. Technical disconnections during a live game round do not automatically void a placed bet; the outcome of the round will be settled based on the recorded game result.
7.5 Void Bets and Disputes
In the event of a dispute regarding a bet outcome, players must contact demo88 customer support within 72 hours of the relevant event's settlement. Claims submitted after this period will not be considered. demo88's decision on all disputes, made after full review, shall be final and binding.
8 Responsible Gaming
demo88 is committed to promoting responsible gambling and maintaining a safe gaming environment. Players are encouraged to set personal deposit, loss, and session time limits via their account settings. Full details of demo88's responsible gaming tools, self-exclusion procedures, and support resources are available on our dedicated Responsible Gaming page. Players who believe their gambling behavior may be causing harm to themselves or others are strongly encouraged to contact our support team or seek assistance from a qualified gambling counseling service.
9 Prohibited Conduct
The following activities are strictly prohibited on the demo88 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant law enforcement authorities.
- Providing false, misleading, or fraudulent information at registration or during any subsequent verification process
- Attempting to access the Platform using automated scripts, bots, crawlers, or any non-human interface
- Engaging in money laundering, structuring of transactions to evade detection, or any other financial crime using the Platform
- Colluding with other players to manipulate game outcomes or exploit bonus structures
- Hacking, reverse-engineering, or attempting to disrupt the Platform's technical infrastructure
- Registering more than one account, or assisting another person in circumventing the single-account policy
- Using the Platform on behalf of a third party or accepting payment to place bets for another person
- Attempting to exploit software errors, vulnerabilities, or glitches to obtain an unfair advantage
10 Intellectual Property
All content on the demo88 Platform, including but not limited to the brand name, logo, design elements, graphics, software code, text, images, and data compilations, is the exclusive intellectual property of demo88 or its licensed content providers. No element of the Platform may be reproduced, distributed, publicly displayed, or commercially exploited without the prior written consent of demo88. Any unauthorized use of demo88's intellectual property will be pursued through all available legal remedies.
11 Limitation of Liability
To the fullest extent permitted by applicable law, demo88 and its affiliates, directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to:
- Loss of funds resulting from unauthorized account access due to player negligence
- Financial losses incurred through betting or gaming activity on the Platform
- Service interruptions, platform downtime, or technical failures beyond demo88's reasonable control
- Delays in payment processing attributable to third-party financial service providers
- Loss or corruption of data resulting from force majeure events, cyberattacks, or infrastructure failures
The Platform is provided on an "as is" and "as available" basis. demo88 makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for purpose of the Platform or any content therein.
Gambling involves financial risk. demo88 does not guarantee winnings, and all betting and gaming activity should be approached as entertainment rather than a source of income. Never wager more than you can afford to lose.
12 Privacy & Data
demo88's collection, use, storage, and disclosure of personal data is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By registering an account and using the Platform, you acknowledge that you have read and understood the Privacy Policy and consent to the processing of your personal data as described therein. In the event of any conflict between these Terms and the Privacy Policy with respect to data handling, the Privacy Policy shall prevail.
13 Amendments
demo88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Material changes will be communicated to registered players via email notification and/or a prominent notice displayed on the Platform. The revised Terms will become effective from the date indicated in the updated version. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure by contacting customer support.
14 Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which demo88 holds its international gaming license. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be referred to binding arbitration in accordance with the rules of the applicable arbitral institution in that jurisdiction.
Players in Indonesia acknowledge that they access the Platform under their own initiative and are responsible for determining whether such access is lawful under Indonesian law. demo88 makes no representation that the Platform or its content is appropriate, available, or legally permissible in all locations from which it may be accessed.
15 Contact Us
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the demo88 support team. Our Indonesian-speaking agents are available 24 hours a day, 7 days a week.
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available directly within the Platform during all hours
- Support Hours: 24/7, with priority response for account security and financial matters
When contacting support regarding a Terms-related matter, please include your registered account username and a clear description of your query to enable the fastest possible resolution.